What is included in a Host Box?
A standard setting (one person) includes:
- Entrée fork and bread knife, main course fork and knife, dessert fork and dessert spoon
- One red OR white wine glass
- A champagne glass
- A water glass
- A placemat or a charger plate
- A fabric napkin
- A bread/ entree plate
- A main course plate
- A dessert bowl
Boxes may also include:
- Tablecloth for the table
- Decorations required for the centerpiece of the table
- A guide to show you how to set up the table
Additional items can be added to any box, these include:
- Additional wine glasses
- Cake plates
- Delivery to outside of our free delivery zone
- Setup (picnics have set up cost included, Host Boxes do not) Setup can only be included for Brisbane and Gold Coast hires
How do I order my Host Box?
Follow these 5 simple steps:
- Choose your Host Box from our range of options
- Select the number of guests (all boxes with the exception of couples boxes must include at least 4 guests)
- Select date of event
- Add additional serving platters, delivery or setup etc (if required)
- Your Host Box will arrive a day or two before your event and will be collected the day after your event
How long does it take to prepare a box/ how urgent can a box be prepared for my event?
All interstate boxes are shipped through our third party courier. You must book your box 10 working days in advance of your celebration date. We are asking during this time of COVID 19 for as much additional time as possible, given there have been some delays in couriers. If booking locally a Host Box only needs 3 days notice, a picnic in a private residence can also be organised within 3 days, however a picnic on council land must be booked with at least 14 days notice due to council permits.
What is the minimum and maximum order?
All boxes (with the exception of the Couples Boxes) start as a minimum order of four guests and most boxes are available for up to 20 guests. If you are looking to hold an event with more than 20 people please get in touch via our contact card and we can arrange a specialty group tablescape for you.
How will my Host Box arrive?
All boxes are packed specifically to ensure all items are safe when travelling. Interstate boxes are booked through a third party courier and we aim for you to have your box several days before or the day before your event. All boxes are collected from your door the next working day after your event by a courier or if local, by our Host Box van. We book this in advance so you won’t be required to book anything to send the box back to us.
Which locations does Host Box deliver to?
Host Box is currently located on the Gold Coast, QLD, however we do deliver across Australia so that no matter where you are, you can celebrate in style! All local deliveries (within 45 mins of Biggera Waters) are delivered free of charge, all other locations are charged at a flat rate of $30 for delivery and pickup.
Why do I have extra items in my box? Am I being charged for them?
All Host Boxes come with one additional glass and plate to ensure against any breakages which may occur as a result of the courier. We encourage a thorough check of all items once you receive your box and to report any damages as soon as possible, to ensure you will not be charged for any breakage which may have occurred from the courier/travel. When not using the spare glass and plate, we suggest to keep these in their original packaging so you will not need to repack at a later date. You have not been charged for the additional item as these come as standard in all boxes.
What do I do if an item gets broken at my event?
Although we know you will be taking excellent care of all items within your box, we know that accidents can happen; if a breakage occurs during your event please contact us to let us know. The breakage will then be assessed once collected and the items replacement cost may be passed on to you.
I have a question that isn’t listed, how can I get in touch?